You’ve probably heard the joke about trainers and questions.
It goes something like this: If a participant asks you a question and you don’t have an answer, ask them, “Well, what do you think?”
While this response is not appropriate for hiding a trainer’s lack of knowledge, asking, “What do you think?” is entirely appropriate in many situations.
Questions are one of the most powerful tools in a trainer’s toolkit.
When they are used well, they can do more to facilitate transformative learning than many other learning methodologies.
Explore the role of questions in learning facilitation in this post I wrote for ATD.